Terms and Conditions
Plasticcardmonster.com cannot, and does not, check any submission for spelling, grammar, or any other errors. The design will be printed as it appears during the approval step. It is the sole responsibility of the customer to ensure that all materials submitted for printing are formatted correctly.
Printing errors attributed to the customer are not subject to free reprint. Customer may correct their issue and reprint the order at 75% of the cost for each reprinted item. Errors caused by Plasticcardmonster.com will be reprinted and shipped free of charge.
Plasticcardmonster.com will do its best in having products delivered on time. However, Plasticcardmonster.com assumes no liability whatsoever to customers for any lost business or other damages, real or constructive. Buyer assumes full risk of possible delivery delays.
Plasticcardmonster.com cannot be held responsible for any inability to print on the product after purchase. Plasticcardmonster's products are often coated and can be difficult to print on. UV coated products cannot be printed on, while matte covered products may require commercial printers. Please test using a sample and verify that your printer will work before placing an order. Samples can be ordered online for free. Problems printing on products using after-market printers is not a valid reason for refund or reprint. .
Plasticcardmonster does not refund, cancel or credit if the service failure is caused, in whole or in part, by: Acts of God, weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials, authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, or other circumstances beyond our control.
Plasticcardmonster will never provide your credit card or other payment details to any third party.
Color fidelity warranted by Plasticcardmonster is consistent with industry standards for "pleasing color." Plasticcardmonster offers no guarantee of "match-print" or "match-product" color fidelity. Plasticcardmonster cannot prevent slight color drift throughout an order. Plasticcardmonster cannot calibrate the customers computer monitor and therefore does not guarantee that the color printed will match the preview as it appears on the customers monitor.
All the orders are custom made, and this is the nature of the printing industry. If a customer need to cancel the order during production, Plasticcardmonster will charge 25% of the total payment. Orders can not be cancelled or returned after shipping.
. We accept return or reprint only if the products are damaged or absolutely can not be used, customer received wrong order, or the products are subsitantially different from the proof.
. An order must be deemed, by a member of our staff, damaged, erroneous, or unusable to be reprinted.
. Your entire order, or the entire affected portion of the order, must be returned before we will reprint it.
. We reprint using customer's originally artwork, if artwork need to be changed then it is consider new order.
. Because all orders are customized, minor color and shape variation from the proof or artwork is normal in printing industry, thus PlasticCardMonster.com will not issue refund or reprint base on the minor difference.
. Refunds are not given for products in the customer's possession greater than 30 calendar days.
. The design fee will not be refunded on any orders which required design.
. If the order is cancelled after it has been processed, 25% of the cost of the order will be billed.
. If an order is processed and has begun printing, it may not be canceled
. If an order has been printed, pending shipping, and the customer no longer wants the order, paid shipping fees will be refunded.
. Colors in a digital proof are not guaranteed to match the finished product. When sending artwork, please set all color mode as C.M.Y.K. Please note that certain Pantone colours are outside the printable colour range of CMYK devices. Screen colours are never accurate, please check Pantone or CMYK specifications. Colour settings need to be more than 8% to be printable.
. We cannot guarantee that the artwork will look exactly the same on your computer as it does on our equipment or the finished product. Color conversions may cause color shifting or files changes.
. Files must be submitted in CMYK color format with no foreign or vendor specific color profiles embedded.
. If you submit a file in another color format, we will convert it to CMYK and exert our best effort to match colors.
. We do not guarantee our CMYK colors will match the colors seen on your inkjet printer, your computer monitor, another printer, or any other Color Mode you specify.
. Texts must convert to paths, curves or outlines. A line thinner that 0.076mm will not appear on output. . We may reprint your order only where extreme cases of color shifting cause the product to be deemed by us unusable. .The heat lamination process used during card production may result in subtle color shade variations between artwork ( or proof ) and actual card, may have up to 8% color variation on the outcome. By placing this order, customer accepts the terms of this form, as well as the "term" on PlasticCardMonster.com's official website.